What information is collected

We may collect information you provide directly, such as your name, email address, phone number and message content, when you use our contact form, request support, volunteer, donate or subscribe to updates.

Why it is collected

Information is collected to respond to enquiries, process donations and volunteer applications, provide requested support, and keep supporters informed about our work — never for purposes beyond what is reasonably expected.

How information is used

Information is used solely for the purpose for which it was provided, and is not sold to third parties. Where a third-party service (such as a payment gateway) is used, that provider's own privacy practices will apply to the data they process.

How information is stored

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration or loss.

Who can access it

Access is limited to authorised team members who need the information to carry out their role, and to service providers engaged to support our operations (e.g. payment processing, email delivery).

Data retention

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law.

Cookies & third-party services

This website may use cookies and third-party services (such as web fonts or analytics) that collect limited technical data to help the site function and improve over time.

Donation & payment data

Any payment information is processed through a secure, verified payment gateway and is not stored directly on our servers.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Contact

For any privacy-related questions, please contact us at [email protected] or +91 93373 34075.

This is a general policy summary and should be reviewed by qualified legal counsel before publication to ensure full compliance with applicable Indian data-protection law.